Frequently Asked Questions


Where is my order?

As soon as your order is dispatched you will receive a confirmation email.  This will contain your tracking number.  You can click on the link in the email or enter your tracking number here:

Please note, it sometimes takes Royal Mail up to 24 hours to recognise their tracking number.


Can I change my delivery address after I have ordered?

Unfortunately, as soon as an order is placed, the delivery address is registered with our fulfilment partners, so the the address cannot be changed. Please see our shipping and delivery policy.


Do you sell wholesale?

Yes.  Minimum order quantities are 100 units.  Pricing depends on volume.  Please contact us to ask for a quote; include the volume you would like a quote for and a link to your website.  


How do I contact you?

Please use the yellow "? Help" button in the bottom right of your screen to contact us and we will do everything we can to help.